FAQ

  1. How do you accept payment?
    We accept payments through Paypal.
  2. Does my theme come with support?
    Yes, you can get full support for all themes for a period for 1 year from the date of purchase through email, for which you should use our contact us form.
  3. How to get support for themes and updates after one year of completion?
    Just renew your themeszen yearly subscription and you will able to get support and updates for next year too and so on.
  4. Will I be able to use themes after one year?
    Yes, you will be able to continue to use the themes which you have downloaded through the member area even after a year of purchase. But, you won’t be getting any support or updates for the themes. Your theme will work perfectly.
  5. After making the payment, how will I get my files?
    After making the payment, you will instantly get a link  to your email address to download the files.
  6. Do I get images with the template?
    NO. Images are for presentation purpose only.
  7. Do you have refund policy?
    NO, we don’t have any Refund Policy at the moment. If you face any trouble in receiving the email regarding the theme download, contact us through our contact us page form. We’ll send you the required theme immediately.
  8. How to Contact us?
    Please use the contact us form.

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